- Little Rock, Arkansas, United States
- Associate
- 3+ years
Responsible for the design, development, and implementation of the ServiceNow solutions that support enterprise technology, operational, and risk initiatives.
Responsibilities
- Designs, develops, and maintains ServiceNow applications and modules, particularly within the IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM) suites.
- Configures ServiceNow workflows, business rules, User Interface policies, and client scripts to meet business requirements.
- Integrates ServiceNow with external systems using REST/SOAP APIs and MID servers.
- Ensures platform stability, performance, and security through proactive monitoring and maintenance.
- Maintains documentation for configuration, customizations, and integrations.
Requirements
- Bachelor’s degree in computer science or related field