ServiceNow Knowledge jobs

ServiceNow Requirements Analyst

CACI · Posted Nov 9, 2026

Chantilly, Virginia, United States
On-site
Full-time · Mid
$87K–$182K per year
3+ years

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The ServiceNow Requirements Analyst is the first point of contact for ServiceNow modification requests, assessing impact, documenting requirements, and supporting development and release.

Compensation

The proposed salary range for this position is: $86,600 - $181,800

Responsibilities

Serve as the first point of contact for all ServiceNow modification requests
Assess each request's impact on data quality, governance, cost, and external dependencies
Facilitate technical exchange meetings with developers, stakeholders, and Government points of contact, and capture minutes and actions
Complete assessment documentation before requests move to development
Brief the Government product owner on assessment findings and answer questions

Requirements

Nice to have: ITIL 4 Foundation
Nice to have: ServiceNow Certified Application Developer
Nice to have: Certified Technical Architect

Skills

ServiceNow requirements analysis stakeholder engagement documentation

Head of Technology Change & Communication

Head of Technology Change & Communication

Responsibilities

Requirements

Skills

Benefits

ServiceNow Requirements Analyst

Compensation

Responsibilities

Requirements

Skills

Benefits