Senior technical leader responsible for designing, developing, configuring, and supporting enterprise ServiceNow solutions across multiple business and IT domains.
Locations (2)
Taguig City, Philippines
Philippines
Responsibilities
Serve as the senior developer for ServiceNow-enabled capabilities across multiple modules including IT Service Management (ITSM), Customer Service Management (CSM), Governance, Risk & Compliance (GRC), Hardware Asset Management (HAM), IT Operations Management (ITOM), Strategic Portfolio Management (SPM), and custom applications.
Provide technical leadership on ServiceNow development standards, architecture patterns, and platform best practices while mentoring junior developers and administrators.
Design and develop ServiceNow applications, workflows, integrations, portal experiences, and automation capabilities that support business objectives.
Collaborate with architects and stakeholders to ensure solutions align with platform strategy, architectural standards, security, performance, and scalability requirements.
Participate in Agile delivery teams, lead technical reviews, perform testing and validation activities, and support release planning and user acceptance testing.
Requirements
Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or equivalent combination of education and experience.
Nice to have: ServiceNow Certified System Administrator (CSA)
Nice to have: ServiceNow Certified Application Developer (CAD)
Nice to have: ServiceNow Certified Implementation Specialist (ITSM, CSM, GRC, ITOM, or related modules)
Nice to have: ITIL Foundation Certification or higher