ServiceNow Architect
Medina Talent Group · Posted Jul 3, 2026
- Irvine, California, United States
- On-site
- 6+ years
Lead ServiceNow platform architecture and solution design for PDS Health, overseeing governance, standards, and integration across multiple modules.
Responsibilities
- Define and maintain ServiceNow instance strategy, CSDM, RBAC, environment topology, and platform health management practices
- Establish and enforce platform development standards, including configuration-first philosophy, scoped application mandate, Flow Designer automation standards, scripting guidelines, naming conventions, source control requirements, ATF testing thresholds, UI/UX standards, and technical debt governance
- Serve as lead solution designer for all ServiceNow implementations, producing Solution Design Documents covering process flows, data models, integration touchpoints, RBAC changes, and UI specifications
- Chair the ServiceNow Technical Governance Board and hold gating authority over platform-level architectural decisions
- Define and enforce approved integration pattern framework, including Integration Hub spokes, Stream Connect for Apache Kafka, zero-copy connectors, and MuleSoft-brokered patterns
Requirements
- Nice to have: ServiceNow Certified Implementation Specialist – ITSM
- Nice to have: Certified Application Developer
- Nice to have: CSDM Micro-Certification
- Nice to have: Workflow Data Fabric
- Nice to have: App Engine