- Stockholm, Stockholm County, Sweden
- 5+ years
Lead incident response and communication for Aceve’s customer‑critical products, coordinating with Product, Engineering, Support, Professional Services, and Legal to ensure timely resolution and clear updates.
Responsibilities
- Own incident detection, severity assignment, and escalation
- Lead availability incidents from declaration to closure
- Run operational side of security and personal‑data incidents
- Own status page and customer updates
- Maintain incident register
Requirements
- Bachelor's degree in IT, engineering, business or related field
- Nice to have: Experience scaling incident management function
- Nice to have: European language (Nordic or Dutch)
- Nice to have: Experience with tabletop exercises or regulatory incident reporting