- Mumbai, Maharashtra, India
- 5–7 years
Lead the Compliance and Risk team in a service centre, managing day‑to‑day operations, KPIs, SLAs, and team development.
Responsibilities
- Coordinate and direct team activities
- Assign tasks to analysts
- Ensure application access for team
- Review analyst work for quality and process adherence
- Maintain SLAs and TATs
Requirements
- Any Graduate