Shared Services Operations jobs

Coordinator, Relocation (Philippines)

Carnival Corporation · Posted Nov 10, 2026

Open

National Capital Region, Philippines
1–3 years

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Coordinator, Relocation (Philippines)

Carnival Corporation · Posted Nov 10, 2026

Open

National Capital Region, Philippines
1–3 years

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Billing and Credit Collection Analyst

Equinix · Posted Nov 10, 2026

Open

Manila, Philippines

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Supports end-to-end Invoice-to-Cash activities across Billing, Credit, Collections, Customer Account Management and Dispute Resolution for global customers and partners.

Responsibilities

Review and support customer billing activities to promote invoice accuracy and completeness
Investigate and resolve billing discrepancies
Coordinate with Revenue Accounting, Order Management, Sales and Customer Success to resolve invoice-related issues
Support customer inquiries regarding invoices, credits, tax questions and account balances
Assist with billing escalations and root-cause analysis

Requirements

Bachelor's degree in Finance, Accounting, Economics, Business Administration or a related discipline
Nice to have: Experience supporting multinational customers
Nice to have: Shared Services or Global Business Services experience
Nice to have: Experience with Oracle, SAP, Salesforce or similar platforms
Nice to have: Experience with reporting and analytics tools

Skills

Billing Accounts Receivable Credit Collections Financial Operations Customer Financial Services Shared Services Operations Oracle SAP Salesforce reporting and analytics tools process improvement workflow automation AI-enabled business processes customer-segmented portfolio

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CI Subject Matter Expert

Fressnapf I Maxi Zoo · Posted Oct 15, 2026

Open

Budapest, Budapest, Hungary
Hybrid
Full-time · Senior

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The Subject Matter Expert is the key point of expertise within the respective FIBS process area, ensuring operational excellence, process consistency, knowledge continuity, and effective issue resolution with a Continuous Improvement focus.

Responsibilities

Act as the primary point of expertise for the assigned process area, providing guidance to operational teams, stakeholders and business partners.
Maintain strong end-to-end process knowledge, including relevant procedures, controls, systems, dependencies and best practices.
Support the resolution of complex operational issues, escalations and process exceptions, including root-cause analysis and preventive actions.
Maintain accurate process documentation, standard operating procedures and training materials, while facilitating knowledge sharing and capability development.
Monitor process performance, service quality, operational risks and recurring issues to identify trends and improvement opportunities.

Requirements

Nice to have: SAP
Nice to have: ServiceNow

Skills

Shared Services operations service delivery models SLAs KPIs

Shared Services Operations jobs

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