- Newark, Delaware, United States
Support enterprise-wide and site-level rollout of Microsoft Copilot, AI Agents, and other AI tools at the Newark Manufacturing and Technology center, providing technical support to manufacturing operations and driving AI adoption initiatives.
Responsibilities
- Partner with business users to identify opportunities where AI can improve productivity, effectiveness, and employee experience.
- Assist in gathering employee needs, pain points, and ideas that could be addressed through Microsoft Copilot, AI Agents, or other approved AI tools.
- Support AI Agent idea-generation sessions at the site and help document, organize, and prioritize potential use cases for further assessment.
- Assist in planning and executing AI adoption campaigns, including creating awareness materials and coordinating online and in-person engagement.
- Provide day-to-day technical support to the assigned manufacturing operations area.
Requirements
- Bachelor's degree in an engineering discipline
- Nice to have: Hands-on experience with Microsoft Copilot, AI Agents (e.g., Copilot Studio)
- Nice to have: Experience supporting change management
- Nice to have: Experience working in a manufacturing, operations, or site-based environment
- Nice to have: Experience facilitating workshops, idea-generation sessions, or engagement events (online and in person)