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1–2 jobs· newest first

Account Resolution Specialist
defi AUTO LLC · Amherst, US
Hybrid · Full-time
Collector - Skip Trace Agent
Knight Insurance Group · Dallas, US
$16–$18On-site · Full-time

+10K new in the last hour

D

Account Resolution Specialist

defi AUTO LLC · Posted Nov 10, 2026

Amherst, New York, United States
Hybrid
Full-time
1+ years

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AI

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Support customers through early-stage account recovery, providing payment information, payoff quotes, and repayment options in a high-volume contact center.

Responsibilities

Provide customer support for payment questions, due dates, payoff information, and account updates.
Process ACH requests and provide accurate payoff quotes.
Assist customers with early-stage account recovery for accounts 1–45 days past due.
Discuss repayment options and help set up payment arrangements when appropriate.
Review account information and document updates accurately.

Requirements

High School Diploma or GED
Nice to have: Customer service
Nice to have: Call center experience
Nice to have: Collections
Nice to have: Banking

Skills

Payment support ACH processing Skip tracing tools Account recovery Compliance High-volume contact center operations

Benefits

Paid Training
Up to four weeks PTO per year
Tuition Reimbursement
Day One Comprehensive Benefits Package

See full job description

Collector - Skip Trace Agent

Knight Insurance Group · Posted Nov 6, 2026

Dallas, Texas, United States
On-site
Full-time
$16–$18 per hour
1–2 years

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The Repossession Skip Trace Agent locates delinquent borrowers and collateral for recovery using advanced skip tracing techniques.

Compensation

Hourly salary range: $16 to $18 based on experience

Responsibilities

Use skip tracing databases, public records, and investigative tools to locate individuals and/or collateral
Verify and analyze information to confirm accuracy of addresses, employment, relatives, and associates
Maintain accurate, detailed case files with all efforts, contacts, and findings
Communicate findings with repossession agents and coordinate recovery efforts
Work closely with internal departments to support recovery and minimize losses

Requirements

High school diploma or equivalent
Associate or bachelor’s degree preferred
Nice to have: recovery management software
Nice to have: RDN
Nice to have: DRN

Skills

skip tracing tools TLOxp LexisNexis Clear IDI CORE

computer and internet research

knowledge of FDCPA

knowledge of FCRA

repossession laws

Benefits

Medical, Dental, and Vision benefits
Life Insurance and Long-term disability plans
Flexible Spending Account
401K matching
Employee Stock Ownership Program

See full job description