- Remote, United States
- Remote
- Full-time · Senior
- $103K–$150K per year
- 5+ years
As a Sr. Professional Services Consultant, you'll guide customers across the entire lifecycle—from shaping their initial onboarding to partnering on multi-year, transformational engagements as their business and the Wrike platform evolves. You will serve as a strategic advisor and hands-on solution builder: diagnosing business workflows, educating teams on modern work management practices, and designing creative solutions in Wrike.
Compensation
$103,000—$150,000 USD
Responsibilities
- Manage an active, concurrent portfolio of approximately 10–15 customer engagements
- Lead individual customer engagements and take part in or lead larger global customer rollouts
- Drive end-to-end customer onboarding, including Discovery, Solution Design, Configuration, Rollout, Education and Adoption Monitoring
- Partner with enterprise customers on ongoing, multi-year transformational engagements
- Diagnose existing customer workflows and apply change management principles to educate teams and accelerate adoption of better collaboration practices
Requirements
- Master’s degree (MBA or similar)
- Nice to have: Collaborative Work Management (CWM)
- Nice to have: Project Portfolio Management (PPM)
- Nice to have: Professional Services Automation (PSA)
- Nice to have: workflow management platforms