- Washington, District of Columbia, United States +1 more
- On-site
- Full-time · Senior
- $165K–$195K per year
- 8+ years
The Senior Splunk ITSI Engineer owns the service intelligence layer of a federal customer’s Splunk environment, modeling services, designing KPIs, and tuning event analytics.
Locations (2)
- Washington, District of Columbia, United States
- Maryland, United States
Compensation
$165,000 to $195,000 annually
Responsibilities
- Design, build, and maintain ITSI service trees, including service decomposition, entity definition and discovery, dependency mapping, and service templates.
- Develop KPIs and shared KPI base searches, and configure static and adaptive (machine learning) thresholds, time policies, and health score weighting.
- Create and maintain glass tables, deep dives, and service analyzer views for NOC, operations, and executive audiences.
- Build and tune event analytics, including correlation searches, notable event aggregation policies, episode review workflows, and ITSM integration (ServiceNow or equivalent) for ticketing.