- Ashburn, Virginia, United States
- On-site
- $73K–$108K per year
- 2+ years
Owns the responsibility of ensuring all IT infrastructure within the data center environment has been configured and deployed to proper specifications and placed online in a timely manner.
Compensation
The compensation range for this position ranges from $73,336.00/year in our lowest geographic market up to $107,521.70/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP).
Responsibilities
- Utilize custom management software and internal ticketing system to provide customer support
- Assign physical locations and IPs for simple and complex customer configurations
- Utilize custom software to maximize space/power utilization within the data center environment
- Complete customer configuration installations including hardware modification, OS installation, mounting of devices and cabling
- Build fully functioning servers utilizing x86-based hardware components
Requirements
- High School diploma or equivalent
- University or College degree
- Nice to have: Industry recognized certifications in operating systems, networking, security and/or storage technologies
- Nice to have: Minimum 1-year as an employee of Rackspace
- Nice to have: Minimum 2-years experience in a customer service oriented position