Manager-Risk Management
American Express - Global Commercial Services Italia · Posted Nov 11, 2026
- Phoenix, Arizona, United States
- Hybrid
- Full-time · Manager
- 3+ years
Own and optimize identity theft / third-party fraud risk strategies for banking onboarding journeys, balancing fraud mitigation, customer experience, operational capacity, and regulatory expectations.
Compensation
Competitive base salaries Bonus incentives
Responsibilities
- Own and optimize identity theft / third-party fraud risk strategies for banking onboarding journeys
- Develop, maintain, and monitor fraud risk controls, rules, strategies, and decisioning requirements across in-scope banking products
- Use data-driven analysis to identify emerging fraud trends, evaluate strategy effectiveness, quantify impacts, and recommend control enhancements
- Define and track daily, weekly, and monthly KPIs/KRIs for fraud coverage, pend rates, approval outcomes, disruption rates, losses, and operational performance
- Partner with Product, Technology, Compliance, Legal, Servicing, Operational Excellence, and second line risk teams to translate risk needs into executable capabilities and procedures
Requirements
- Bachelor’s degree in Business, Statistics, Mathematics, Economics, Computer Science, Engineering, or equivalent work experience
- Nice to have: Fraud decisioning strategies
- Nice to have: Risk rules
- Nice to have: Control frameworks