- Japan
- 4–10 years
Provide technical support for Oracle Integration Cloud and related Oracle Cloud Infrastructure technologies to enterprise customers in Japan and globally, troubleshooting complex issues, mentoring junior engineers, and collaborating with global teams.
Responsibilities
- Provide customer and system support for Oracle Integration Cloud
- Troubleshoot and analyze issues across Oracle Cloud Infrastructure services
- Collaborate with Oracle Fusion Applications, OCI, and Product Development teams
- Provide technical support for OIC customers across Japan and global regions
- Work directly with Japanese-speaking and English-speaking customers
Requirements
- Nice to have: Candidates currently based in Japan
- Nice to have: Experience supporting enterprise customers in the Japan region
- Nice to have: Ability to provide support during Japan business hours
- Nice to have: Understanding of Japanese business etiquette