- Charlotte, North Carolina, United States
- On-site
- Full-time · Associate
- 3+ years
Provide end-to-end dealer support, manage complex customer situations, and improve service processes.
Responsibilities
- Provide end-to-end support for dealer and distributor inquiries
- Manage more complex customer situations
- Review order information for accuracy
- Partner with internal teams to resolve dealer issues
- Take ownership of customer inquiries through resolution
Requirements
- High school diploma or GED or equivalent
- Bachelor’s degree preferred
- Nice to have: SAP-S4 experience
- Nice to have: Salesforce experience