The Specialist, Supplier Relationship Management will report to the Manager, Supplier Relationship Management and will support the Operations team in the effective management of third-party supplier relationships. This role is responsible for monitoring supplier performance, supporting operational delivery, coordinating escalations, maintaining accurate documentation, and contributing to process improvement initiatives.
Salary Range:
62,000/62 000 - 93,000/93 000
- Serve as a subject matter expert for initiatives involving new technologies, supplier service changes, process enhancements, and operational improvements.
- Develop and maintain effective working relationships with suppliers, internal business partners, and Operations teams to support business objectives.
- Monitor supplier performance, including service levels, quality results, KPIs, forecasts, volumes, defects, trends, and turnaround times, to identify risks and improvement opportunities.
- Collect, analyze, and maintain supplier data to support scorecards, service reports, Business Review meetings, and informed business decision-making.
- Collaborate with stakeholders and suppliers on production activities, including planning, scheduling, change validation, testing, issue management, and resolution.
- Nice to have: Advanced Excel skills
- Nice to have: Supply chain certification
- Nice to have: Contract management experience
- Nice to have: Project management skills
