Create and maintain high-quality technical documentation and knowledge assets for complex products and solutions.
Compensation
The target salary range for this position is 100,300 - 149,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package.
Responsibilities
Create and maintain high-quality technical documentation and knowledge assets for complex products and solutions.
Research technical topics and translate complex information into clear, accurate, and reusable customer-facing content.
Partner with engineering, product management, support, and UX teams to develop and improve technical content.
Apply content standards, structured authoring practices, metadata, and information architecture principles to improve content quality and discoverability.
Leverage AI-enabled tools and workflows to accelerate content creation, validation, and maintenance while ensuring accuracy and quality.
Requirements
Degree in English, Technical Writing, Computer Science, Information Science, or a related field.
Nice to have: Structured authoring environments and lightweight markup languages such as AsciiDoc or Markdown
Nice to have: Source control systems such as GitHub
Nice to have: Issue tracking and agile development tools
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