Airport Services Duty Officer | Fixed-Term
Qatar Airways · Posted Oct 29, 2026
- Algiers, Algiers, Algeria
- On-site
- Contract · Senior
- 3–4 years
As the Airport Services Duty Officer, you will take overall control of the shift as the direct representative of the Airport Services Manager. You will monitor flight, staff and ground handling agent activities to support efficient and punctual operations.
Responsibilities
- Oversee day-to-day shift operations and act as the link between airport service providers and operational users
- Monitor flight, passenger, aircraft and ground handling activities to support safe, secure and on-time performance
- Manage shift manpower, delegate duties and maintain effective team utilisation, discipline and morale
- Conduct operational and staff spot checks, brief Qatar Airways and ground handling teams, and maintain required standards
- Resolve customer issues and complaints promptly, working with relevant departments to support effective service recovery
Requirements
- Bachelor’s degree or equivalent
- High School
- Vocational Qualification or Diploma
- Advanced course in passenger handling
- Nice to have: Previous Duty Officer experience