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1–3 jobs· newest first

Customer Support Lead (Global)New
OpenArt AI · Philippines
Associate Program Manager, Technical Outreach
Motive · Remote, Pakistan+1 more
Remote · Associate
Client Support Engineer
Versana · New York, US

+10K new in the last hour

Customer Support Lead (Global)

OpenArt AI · Posted Nov 9, 2026

Philippines
7+ years

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Lead global customer support operations, build processes, and drive customer experience improvements.

Responsibilities

Lead global customer support across email, community, and social channels
Manage and develop a distributed support team, setting goals, KPIs, and quality standards
Resolve complex, sensitive, and high-priority customer issues
Manage support responses on Trustpilot, Reddit, and other public platforms
Build scalable workflows, escalation processes, SLAs, quality reviews, and performance reporting

Skills

Customer Support Customer Experience Customer Operations Support workflows KPIs SLAs Escalation processes Quality management Data analysis Product sense Public reviews management Trustpilot Reddit AI automation

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Associate Program Manager, Technical Outreach

Motive · Posted Nov 5, 2026

Remote, Pakistan +1 more
Remote
Associate
2+ years

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Coordinate programs that improve technical knowledge sharing and collaboration across Technical Support Engineering and adjacent teams.

Locations (2)

Islamabad, Pakistan
Lahore, Punjab, Pakistan

Responsibilities

Coordinate technical outreach programs from planning through execution
Advocate for customers by translating recurring support themes into clear guidance for Product and Engineering teams
Provide development teams with actionable technical and customer context to inform product improvements
Plan and facilitate technical sessions, product briefings, office hours, and knowledge-sharing forums
Partner with Technical Support Engineering, Product, Engineering, and Enablement to identify knowledge gaps and prioritize outreach

Skills

program coordination cross-functional project management

Client Support Engineer

Versana · Posted Nov 3, 2026

New York, New York, United States
2–5 years

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Client Support Engineer

Responsibilities

Troubleshoot complex technical, data, and platform issues.
Own client issues from investigation through resolution.
Resolve issues quickly and accurately in a fast-paced environment.
Partner with internal teams to identify root causes and solutions.
Clearly communicate issue status, impact, and next steps internally and externally.

Requirements

Nice to have: Fintech
Nice to have: financial services
Nice to have: startup experience
Nice to have: Azure
Nice to have: Zoho

Skills

technical client support troubleshooting analytical skills SQL relational database REST APIs SDLC ticketing

technical enablement

technical support

technical troubleshooting

support workflows

stakeholder management

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support workflows

written communication

verbal communication

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