- Remote, United States
- Remote
- Full-time · Senior
- 10+ years
Individual contributor role and capacity support contact on numerous client accounts, providing assistance, mentoring, and leading capacity projects for the global Ensono enterprise.
Responsibilities
- System and workload forecasting, modeling, and trending
- Supporting diagnostics and resolution contributing to incident root cause investigation
- Performance analysis using internally developed tools/processes and vendor products to increase efficiency through automation and/or standard processes
- Program coding experience
- JCL and/or script coding experience
Requirements
- Bachelor's degree
- Master's degree
- Nice to have: Understands the competitive landscape from both a business and technical perspective