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Hybrid
On-site · Full-time · Entry
+10K new in the last hour
Provide customer experience and sales solutions in a branch environment, ensuring compliance with FAIS, TCF, and internal governance.
Manage the investigation and resolution of customer complaints, ensuring fair outcomes and compliance with FCA, FOS, TCF and vulnerable customer guidance.
Competitive salary, bonus scheme
Provide a positive customer experience by delivering compliant sales and service solutions to walk‑in and existing customers in a high‑volume branch environment.
Provide a positive customer experience in a branch environment, delivering compliant sales and service solutions, promoting digital and self‑service channels, and ensuring regulatory compliance.
To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.