- The Woodlands, Texas, United States +1 more
- On-site
- Entry
- $25–$27 per hour
- 2+ years
Provide first‑class customer service and technical support for payment processing solutions, ensuring client satisfaction and compliance with card industry rules.
Locations (2)
- The Woodlands, Texas, United States
- Greater Houston area
Compensation
Pay Range: $25 -$27 / hr.
Responsibilities
- Provide first‑class customer service/support via telephone, email, chat, and future channels
- Triage inbound customer communications, monitor priority of tickets, and process and elevate tickets accordingly
- Maintain accurate and complete records of all inquiries and problems handled
- Absorb and retain large quantity of departmental system, policy and procedure knowledge
- Utilize all tools and systems consistently to enhance department knowledge
Requirements
- High school diploma or equivalent