- Full-time · Manager
- 1–3 years
Seeking a leader who thrives in a fast-paced retail environment? At Spectrum, you will support your team to deliver exceptional sales, retention and customer service, guiding professionals to excel in every customer interaction.
Responsibilities
- Lead and motivate a sales team to exceed sales goals and operational standards while maintaining a clean and organized retail environment
- Retain customers by building positive relationships, resolving escalations and leveraging listening and probing skills to address objections and present solutions
- Ensure the store consistently aligns with Spectrum brand expectations and delivers outstanding customer care
- Assess sales behaviors and product knowledge, partnering with management to drive continuous improvement and change initiatives
- Identify sales and system challenges, creating actionable plans to increase business opportunities
Requirements
- Bachelor’s degree or equivalent work experience
- Nice to have: Sales training implementation
- Nice to have: Sales trend identification and risk communication
- Nice to have: Change management capability