- Bangalore, India
- On-site
- Full-time · Senior
- 8+ years
Service Manager AI Stabilization
Responsibilities
- Accountable for building support services for the custom-build AI solutions or AI solution components
- Accountable of setting-up Service Level Agreements (SLAs) with agreed service providers
- Accountable for providing support services for the solutions in the scope
- Accountable of reviewing periodically SLA performances for the solutions in the scope and drive required improvements
- Ensure that AI solutions in the scope are operated in compliance with processes and policies defined by the AI Platform Operations team
Requirements
- Bachelor's or Master’s degree in Computer Science, Information Technology, Business, or a related field.
- Nice to have: Agile Scrum Master certification