- Istanbul, Istanbul, Turkey
- Full-time · Mid
- 7+ years
Lead end‑user support and IT infrastructure operations for Shell companies in Turkey.
Responsibilities
- Ensure end‑user support for all Shell companies in Turkey via contractor team
- Manage IT infrastructure configuration for network, desktop, notebook
- Oversee local helpdesk support contract and SLAs
- Handle PC re‑image and second‑line support
- Maintain managed print services
Requirements
- Nice to have: ITIL processes