- Remote, United States
- Remote
- Full-time · Associate
Pharmacy Technicians in our Patient Care Center of Excellence may hold multiple duties to ensure ExactCare’s patients receive quality care out of their pharmacy services. They will work in a closed-door pharmacy environment, spending their time speaking with patients, doctors and facilities on the phone in addition to the outline job duties and responsibilities.
Responsibilities
- Providing an exceptional customer service experience each day in a phone based environment.
- Enter a high volume of data; processing prescription information with speed and accuracy.
- Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers.
- Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks. Requiring outbound calls to patients.
- Working through current case queues to problem solve for patient care issues.
Requirements
- High school diploma/GED
- Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate
- Must maintain a pharmacy technician registration with State Board of Pharmacy