- Charlotte, North Carolina, United States
- 1+ years
Maintain system availability, provide user support, and manage software applications for CSUSA operations.
Responsibilities
- Maintain system availability of critical and non‑essential business systems
- Provide customer support through onsite presence and remote access
- Monitor support requests to determine larger‑scale issues
- Inform supervisor of any issue out of the scope or skill range of Technician promptly
- Maintain disaster recovery and prevention procedures
Requirements
- Associate's degree from an accredited institution or equivalent combination of education and experience
Skills
CompTIA A+ CertifiedThorough knowledge of Mac computers1+ year of experience and/or training in the field related to the title of the positionMust be able to transport self to various facility sites as requiredValid driver's license and proof of insurance that meets the minimum standards of the State