Relationship Management (Commercial Banking) responsible for strengthening the firm's relationships with existing accounts and driving continuous service improvements.
Responsibilities
Strengthen relationships with existing accounts
Develop strategy, processes, and delivery measurement for service
Manage banking loan products, advice, and trade financing for institutions
Provide banking loan services and auxiliary products such as letters of credit
Engage business managers and end users to understand requirements, elicit, prioritise and analyse requests, design business processes, workflows and user interfaces, and support solution delivery within a financial services environment.
Responsibilities
Engage business managers and end users to understand requirements
Elicit requirements, prioritise and analyse requests, design business processes, workflows and user interfaces
Review functional specifications and data mapping templates
Perform cross‑asset class analysis on in‑scope countries
Coordinate internal/business review and obtain business sign‑off for project cost, plan, specifications