- Glasgow, Scotland, United Kingdom
- On-site
- Full-time · Mid
To educate and upskill operational colleagues through training, coaching and knowledge transfer initiatives.
Responsibilities
- Development of training programmes, workshops and other initiatives to coach and support the knowledge transfer and skill development of the banking operational teams/colleagues.
- Monitoring the effectiveness of training programmes and making recommendations for improvement.
- Identification of industry trends and developments to implement best practice in learning and development.
- Execution of training needs assessments and collaborating across the bank to identify gaps in knowledge and skills.
- Participation in projects and initiatives to improve operational efficiency and effectiveness in relation to learning and development.
Requirements
- Nice to have: Experience using digital platforms to create online and interactive training materials