Troubleshooting workflows jobs

Customer Support Specialist (Italian Speaker)-Consumer Electronics

Cross Border Talents · Posted Nov 4, 2026

Lisbon, Lisbon District, Portugal +1 more
On-site
Full-time

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Serve as the primary point of contact for Italian-speaking customers via phone and email, delivering first-class technical support and post-sales assistance for domestic appliance brands.

Locations (2)

Lisbon, Lisbon District, Portugal
Loures, Lisbon District, Portugal

Compensation

Daily meal allowance and performance-based bonus

Responsibilities

Serve as the primary point of contact for Italian-speaking customers via phone and email
Deliver first-class technical support and post-sales assistance
Perform initial diagnostics and troubleshoot product issues using standardized procedures and video guides/tutorials
Handle customer inquiries regarding product information, order follow-ups, minor repairs, and complaints
Utilize multiple software platforms seamlessly during customer interactions

Skills

Native or C2-level Italian

Product Manager

Product Manager

Responsibilities

Requirements

Skills

Benefits

Customer Support Specialist (Italian Speaker)-Consumer Electronics

Locations (2)

Compensation

Responsibilities

Skills

Benefits