- High Meadow, Ontario, Canada +1 more
- CA$26–CA$26 per hour
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals.
Locations (2)
- High Meadow, Ontario, Canada
- North York, Ontario, Canada
Compensation
Rate of Pay: $26.49 per hour - As per collective agreement
Responsibilities
- Management of incoming customer requests for residential HVAC products, duct cleaning, protection plans, water treatment and energy assessments driven by field channel activity
- Promoting best advice to all clients and positively positioning all Enercare’s products and services looking for opportunities to upsell where appropriate
- Achievement of personal and shared key performance indicators including but not limited to sales conversion targets, call quality, average call handle time, service level and speed of answer requirements, tech lead participation
- Follow communication “scripts” and create customer care cases as required by the business