- Remote, United Kingdom
- Remote
- Part-time · Manager
A fractional/interim country manager role to help FINN launch in the UK, involving local organization, vendor liaison, and market expansion with a path to a full-time role.
Compensation
Competitive hourly or monthly retainer, commensurate with experience.
Responsibilities
- Customer support and user contact: Run initial customer support and contact users directly to understand what is working, what is confusing, and dewhy.
- Market and competitor watch: Keep up to date on competitors and what is changing in the UK earned wage access and consumer credit market.
- Vendor liaison: Be the local point of contact with banking, payments, and other vendors.
- Payments operations: Help manage operational issues such as double payments and repayment queries.
- Problem solving with teams: Help diagnose issues such as salary flagging and turn them into clear workstreams for engineering, product, and risk teams.
Requirements
- Nice to have: Experience building a product or market from the ground up
- Nice to have: Existing connections across UK fintechs, banks, and payment providers