- Enon, Ohio, United States
- Full-time
- $16–$28 per hour
The Facilities Maintenance Specialist provides support to Corporate and Franchise Stores, In House Maintenance Techs, and Vendors through multiple channels, including telephone, email, and ServiceNow tickets.
Compensation
Pay: $16.00 -$27.50 Hourly
Responsibilities
- Utilize ServiceNow to create, track, and research incidents and work orders.
- Provide level 1 troubleshooting for equipment both on and off the network, assisting store personnel resolve issues to avoid dispatching a work order.
- Proactively monitor networked equipment, including but not limited to food, beverage, fuel, and HVAC equipment.
- Follow all environmental and safety regulations in regard to fuel use at store, including monitoring Automatic Tank Gauges, addressing fuel spills, and other duties.
- Answer incoming phone calls from stores, technicians, and vendors, and meeting department metrics.
Requirements
- High School Diploma/GED
- Nice to have: Knowledge of ServiceNow a plus
- Nice to have: Bilingual a plus