Customer Services Representative (VDR) (2)
TransPerfect · Posted Nov 5, 2026
- Toronto, Ontario, Canada
- 2+ years
Provide high‑quality technical and operational support to clients and users of the VDR platform, managing multiple client engagements and ensuring timely delivery of services.
Responsibilities
- Interact with clients by phone or email to consult on workflow and VDR processes
- Provide first‑line technical and operational support to clients and users across the VDR platform
- Nurture and develop effective and positive relationships with clients
- Anticipate and manage clients' needs effectively
- Act as the main point of contact and assume responsibility for multiple client engagements
Requirements
- Nice to have: tech‑savvy
- Nice to have: previous experience in a technology, software, or IT company