- Calgary, Alberta, Canada
- $80K–$90K per year
Provide onsite and remote support for end users and manage field services operations.
Compensation
We are offering between $80,000 – $90,000
Responsibilities
- Provide onsite and remote support for desktops, laptops, mobile devices, printers, docking stations, and peripherals.
- Troubleshoot hardware, software, operating system, and connectivity issues.
- Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.
- Assist users with VPN, Wi‑Fi, MFA, and access‑related issues.
- Respond to incidents and service requests within agreed SLA timelines.