- Ft. Wayne, Indiana, United States
- On-site
- Full-time
- $38K–$90K per year
- 4+ years
Acts as a customer advocate to ensure that customer needs are met and exceeded, resulting in high satisfaction rates, retention, quotes, pull-through, and service agreement base growth.
Compensation
$37,700.00 - $90,000.00
Responsibilities
- Provides assistance in the account management process for existing clients
- Serves as the primary contact for assigned customers
- Collaborates with Service Account Managers to ensure successful execution of service products
- Assesses and evaluates potential service agreement opportunities
- Actively makes outbound calls leveraging open WIP, Salesforce reporting, Linkage, Lost SA list, T&M work orders, new equipment start-ups
Requirements
- 4+ years of formal education (Business, Engineering)
- 4 years of successful inside sales experience