- Calgary, Alberta, Canada
- Full-time
- 2+ years
Coordinate and schedule homeowner visits, manage warranty service requests, and provide exceptional customer service to homeowners and trade partners.
Responsibilities
- Answer telephone calls and respond to homeowner inquiries
- Respond to incoming emails, couriers and mail
- Coordinate and schedule homeowner visits
- Update homeowners on outstanding work and explain maintenance and warranty coverage
- Respond to homeowner inquiries in a timely manner, assist with emergencies, and handle homeowner walk-ins
Requirements
- Diploma in Administration or a suitable combination of work experience and education
- Nice to have: Experience in residential construction