- Concord, Ontario, Canada
- On-site
- Full-time · Manager
- CA$80K per year
- 5+ years
Senior technical leader responsible for the development, delivery, support, programming, integration, cybersecurity, managed technology services, technical standards, and operational excellence of New Age Technical Services.
Compensation
Annual Salary: $80,000.00
Responsibilities
- Lead and manage Security & Integration Support Team
- Serve as the highest escalation point for all customer-facing technology platforms
- Responsible for technical standards, SOP development, managed service delivery, manufacturer certifications, cybersecurity practices, remote support operations, system integrations, quality assurance, technical training, and customer success
- Work closely with the QC, Operations & Installation Manager to ensure seamless delivery
- Review, validate, maintain, and improve all departmental Standard Operating Procedures (SOPs)
Requirements
- Nice to have: Axis Camera Station Pro
- Nice to have: Axis Audio Manager Pro
- Nice to have: Cloud integrations
- Nice to have: Mobile credential solutions
- Nice to have: Automation workflows