- Madrid
- 3+ years
Design, develop, and maintain ServiceNow solutions focused on the Business Request Catalogue and ticketing systems based on case management
Responsibilities
- Design, develop, and maintain ServiceNow solutions focused on the Business Request Catalogue and ticketing systems based on case management
- Develop user-friendly self-service portal components, including custom widgets and forms, to improve end-user experience
- Create and optimise reusable server- and client-side scripts (e.g., Script Includes, Business Rules, Client Scripts) for process automation
- Implement integrations to streamline onboarding and request processes
- Prioritise out-of-the-box ServiceNow functionality to ensure sustainable, upgrade-safe solutions with minimal customisation
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)
- Nice to have: Application Developer certification
- Nice to have: Implementation Specialist certification