- Stafford, Virginia, United States
- On-site
- Full-time · Entry
- $19–$23 per hour
- 1+ years
Telecommunication Technician 1 (Site Admin Technician 1) responsible for field service maintenance, inventory and repairs of inmate tablets and call equipment at client sites.
Compensation
The projected compensation range for this position is $19/HR - $23/HR.
Responsibilities
- Serve as an Ambassador for ViaPath by fostering a positive relationship with the customer and site POC
- Work at the direction of the Field Service Manager
- Walk the facility, Pods and Units daily to inspect tablets and initiate trouble tickets
- Meet daily with the facility Point of Contact to provide updates
- Manage day-to-day support functions including minor maintenance of tablets
Requirements
- High school diploma or equivalent
- Nice to have: advanced degree
- Nice to have: experience with technology troubleshooting, repairs
- Nice to have: ability to learn other software programs