- Bucharest, Bucharest, Romania +1 more
- Senior
- LEI 199K–LEI 348K per year
Own, troubleshoot, and solve complex customer technical issues for Windows performance.
Locations (2)
- Bucharest, Bucharest, Romania
- Portugal
Compensation
Technical Support Engineering IC4 - The typical base pay range for this role across Romania is lei 199,400.00 - lei 347,800.00 per year.
Responsibilities
- Own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices.
- Lead in building communities with peer delivery roles and share knowledge through readiness programs, technical coaching and mentoring of others.
- Engage with Microsoft Engineering/Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools, driving Microsoft product improvements.