- San Mateo, California, United States
- $70K–$150K per year
- 3+ years
Support Engineer
Compensation
$70,000—$150,000 USD
Responsibilities
- Own fleet uptime: troubleshoot, root-cause, and repair electromechanical issues across a growing fleet with minimal supervision, and run the repair/RMA workflow from intake through return to service.
- Track failures across the fleet, identify recurring issues, and write clear root-cause reports that drive design and process fixes.
- Drive rapid prototypes end to end: build, test, and iterate on sub-assemblies, feasibility units, and full systems alongside other engineering teams.
- Design in CAD and fabricate custom test fixtures, jigs, enclosures, and harnesses; produce machining-ready drawings using GD&T.
- Read and interpret schematics, PCB layouts, and cable drawings to bring up, test, troubleshoot, and rework PCBAs and create custom harnesses.
Requirements
- BS or MS in Mechatronics, Electrical, or Mechanical Engineering, or a related field