- Markham, Ontario, Canada
- On-site
- Full-time · Associate
As a Mail Processing Associate II, you will play a critical role in supporting the daily management of physical and electronic securities correspondence, mail distribution, document processing, and workflow execution.
Compensation
Competitive salary and benefits
Responsibilities
- Oversee the daily receipt, sorting, distribution, and delivery of incoming and outgoing mail, securities-related documents, and correspondence.
- Process and scan physical documents into electronic workflow systems, ensuring accuracy, completeness, and timely routing.
- Monitor document queues and workstreams to ensure service level commitments and processing deadlines are met.
- Investigate and resolve exceptions, misrouted documents, missing items, and workflow discrepancies.
- Maintain accurate records, tracking logs, and document repositories to support operational controls and audit requirements.
Requirements
- Bachelor’s degree in business or a related field
- Nice to have: Financial services experience
- Nice to have: Securities operations experience
- Nice to have: Banking operations experience
- Nice to have: Document retention knowledge