- Rolling Meadows, Illinois, United States
- Senior
- 5+ years
Responsibilities
- Document current-state and future-state business processes and workflows.
- Identify process gaps, redundancies, manual activities, and opportunities for standardization or automation.
- Facilitate working sessions with business SMEs to define operational requirements and future-state processes.
- Develop process maps, requirements, procedures, and other operating documentation.
- Support integration activities as the legacy GA businesses transition toward a common EBGA operating model.
Requirements
- Bachelor's degree
- Nice to have: 2-5 years of experience in operations, business analysis, transformation, and/or process improvement
- Nice to have: Experience in insurance industry
- Nice to have: Exposure to employee benefits/life & health
- Nice to have: Strong communication and facilitation skills