- Bangalore, Karnataka, India
- Senior
- 10–12 years
Provide production support for Oracle R12 Project Accounting, resolve complex tickets, perform root cause analysis, and collaborate with finance, business, and IT teams to improve processes.
Responsibilities
- Provide production support for Oracle R12 Project Accounting and resolve complex tickets raised by business users.
- Perform detailed root cause analysis for application, process, and data issues and drive permanent resolution of recurring problems.
- Partner directly with business users to understand issues, clarify functional requirements, and provide solution-oriented support.
- Coordinate with cross-functional IT, finance, and business teams to manage incidents, defects, and enhancement requests.
- Support key Oracle Projects functions including project costing, project billing, revenue processing, cost distribution, and accounting validation.