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1–2 jobs· newest first

Service Desk Technician
Goodwill of Colorado
$23–$27Full-time
IT Senior Service Desk Technician
Cache Creek Casino Resort · Cache Creek, Canada

+10K new in the last hour

Service Desk Technician

Goodwill of Colorado · Posted Nov 10, 2026

Full-time
$23–$27 per hour
5+ years

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AI

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Analyst II, Service Desk Technician (POS L2) ensuring proper computer operation and maintenance for end users in a retail environment.

Compensation

Pay: $23-$27/hour

Responsibilities

Deploy, maintain, and service Retail IT equipment
Troubleshoot and resolve escalated end-user help requests within SLAs
Use diagnostic and help request tracking tools
Provide in-person, hands‑on help at the desktop level and onsite support
Assist with Level I support during high request volumes

Requirements

Bachelor's degree in Computer Science
Nice to have: ITIL certification
Nice to have: Microsoft products certification

Skills

advanced computer hardware POS systems desktop operating systems Windows desktop operating systems Mac OS Microsoft Suite diagnostic utilities ITIL principles ITIL processes asset management software remote tools

Benefits

Medical
Dental
Vision
Short Term Disability
Life/Accidental Death and Dismemberment

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IT Senior Service Desk Technician

Cache Creek Casino Resort · Posted Nov 10, 2026

Cache Creek, British Columbia, Canada
1+ years

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Provide Level I and escalation support for end‑user IT incidents, manage ticketing, deploy software, and maintain documentation.

Responsibilities

Serve as first contact for technical assistance via phone or email
Evaluate documented resolutions and analyze trends
Deploy pre‑packaged software using automated tools
Assist in software releases and rollouts
Provide Level I support during high request volumes

Requirements

One year related experience and/or training

Skills

Windows operating system MacOS VMWare Microsoft Office ITIL principles advanced computer hardware ServiceNow remote tools diagnostic utilities

See full job description