Shape enterprise transformations by integrating technology platforms with functional and industry contexts.
Compensation
Compensation at Accenture varies depending on a wide array of factors including a wide array of factors including but not limited to role, level, location, effort, responsibility, skillset, and level of experience. This role corresponds to consultant level of (B3) and range of base pay for this role is €30,000– €50,500.
Responsibilities
Shape enterprise transformations by integrating technology platforms with functional and industry contexts.
Determine platform selection strategies, focusing on cost optimization and identifying value levers.
Advise on process changes to enhance transformation success and maximize return on technology investment.
Design and deliver the initial stages of complex transformation initiatives.
Develop and implement innovative technology assets and services tailored to specific industries or functions.
Requirements
Bachelor's Degree in relevant field of studies or equivalent experience
The Senior Experience Designer is a subject matter expert in product and guest experience design for Alaska Airlines and Hawaiian Airlines, bridging customer experience strategy and digital experience execution across complex guest journeys.
Compensation
$117,700-$176,550 / year
Responsibilities
Act as a subject matter expert in product and guest experience design for an assigned guest journey, experience area, or set of related touchpoints, connect customer experience strategy with digital and operational execution.
Make recommendations to identify unmet needs, friction points, and opportunities and translate findings into clear experience requirements and concepts.
Frame discovery and experience strategy across the Guest Travel Journey, using quantitative and qualitative research, product evidence, operational insight, and business priorities to frame opportunities and influence investment decisions with Product and Engineering.
Partner with Product, Engineering, Analytics, and business teams to shape priorities, resolve tradeoffs, and ensure the intended experience is delivered.
Analyze qualitative guest insights, research, operational feedback, and quantitative product data to define success measures and make recommendations that address experience gaps and business challenges within the assigned area of expertise.
Requirements
Bachelor’s degree with a focus in industrial design, marketing, business or related field