Member Care Coordinator
Calibrate Health, Inc. · Posted Nov 5, 2026
- Remote, United States
- Remote
- Full-time
- $20–$22 per hour
- 2+ years
Member Care Coordinator ensures timely, coordinated, high‑quality care for members, acting as the glue between Clinical, Coaching, and Operational teams.
Compensation
This is a full-time, hourly role with a hourly rate of $20-22 per hour.
Responsibilities
- Execute critical clinical administrative workflows focusing on resolving readiness barriers to accelerate members toward provider review and medication access.
- Facilitate provider workflow efficiency by preparing clinical documents and proactively triaging member needs for specialty support.
- Facilitate structured handoffs of critical information to Clinical and Coaching teams to ensure timely follow‑up regarding changes in medication, denials, or approved exception paths.
- Engage in cross‑functional meetings and work collaboratively with other departments to improve and maintain a high level of member care.
- Identify and formally report recurring systemic issues, submission errors, or trends that contribute to operational friction.
Requirements
- Completion of a formal medical assisting program
- National certification such as Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
- Nice to have: Certified Medical Assistant (CMA)
- Nice to have: Registered Medical Assistant (RMA)