Desktop Support Analyst
Ampcus Incorporated · Posted Nov 6, 2026
- Lynn, Massachusetts, United States
- Full-time · Mid
- 3+ years
Provide technical support for corporate desktop environments, Windows systems, and iOS devices.
Responsibilities
- Provide desktop support for Windows operating systems and corporate iOS devices.
- Troubleshoot and resolve technical issues related to desktops, laptops, and peripheral devices.
- Install, configure, and maintain Microsoft applications, third-party tools, and enterprise business applications.
- Perform basic administration and troubleshooting of Active Directory and Group Policy.
- Coordinate with multiple technical teams to resolve incidents and execute change tickets.
Requirements
- Nice to have: English communication
- Nice to have: presentation
- Nice to have: interpersonal
- Nice to have: time management
- Nice to have: organization