- Gurugram, Haryana, India
- Senior
- 8–10 years
Lead client relationship management and strategic delivery of Global Payment Solutions services for transaction banking clients.
Responsibilities
- Manage client queries and retain HSBC wallet
- Serve as single point of contact for GPS requirements
- Align with global model and business objectives
- Lead CS initiatives including client communications, staff training, technology implementation, and client surveys
- Ensure compliance with laws, regulations and global standards
Requirements
- Bachelor’s degree in business or related field
- Nice to have: international global banking experience
- Nice to have: knowledge of HSBC Group companies
- Nice to have: AI-enabled tools familiarity